Results

What changes in the first ninety days

Submission speed, first-pass approval, and aged A/R are the three numbers that move first. The examples below show the shape of that change.

0-24 hrs

Target age of a repair order when it reaches the manufacturer

96%

First-pass approval rate we build toward

5 days

Typical onboarding to first daily submission

Example scenarios shown for illustration while our dealership results are being finalized for publication. Replace each card with your own verified numbers in Admin → Website → Content.

Dealership scenarios

Single-rooftop travel trailer dealer

Midwest
Situation
One warranty clerk splitting time with the cashier desk; claims filed once a week and aged A/R climbing past ninety days.
What we did
Daily submission, a full aged-A/R audit, and appeals on every short-pay from the prior two quarters.
Outcome
Backlog cleared in the first quarter and the warranty schedule brought current.
Example scenario

Multi-line motorhome dealer

Southeast
Situation
Six manufacturers, six portals, and a first-pass approval rate dragged down by inconsistent concern-cause-correction wording.
What we did
Standardized claim narratives, advisor training on the three most-denied labor operations, and per-brand documentation checklists.
Outcome
First-pass approvals rising steadily and far fewer resubmissions per month.
Example scenario

Growing dealer group

Mountain West
Situation
Two new rooftops added in a year with no added warranty headcount.
What we did
Centralized administration across all stores with per-store reporting and one weekly recovery report per rooftop.
Outcome
Warranty handled at the same day-one standard in every store without new hires.
Example scenario

Established family dealership

Northeast
Situation
An audit letter arrived with five years of records stored inconsistently across paper and DMS.
What we did
Pre-audit documentation review, retention schedule rollout, and photo indexing by VIN.
Outcome
Audit response assembled from a complete file rather than a scramble.
Example scenario

Keep reading

See what your own numbers look like

We will review your aged warranty A/R and first-pass approval rate before recommending anything.

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