Services

Everything an RV warranty department does — handled off-site

Four service lines that cover submission, recovery, rate, and staff capability. Take them together or start with the one that is costing you the most.

Daily Warranty Submissions

Same-day review and submission of every RV warranty claim to the manufacturer's portal, with concern-cause-correction validation before it is filed.

Repair orders reviewed and corrected within one business day
Concern, cause, and correction rewritten to manufacturer standards
Parts, freight, and labor operations verified against the claim
Photo and documentation requirements attached before submission

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A/R & Shortage Resubmissions

Aggressive follow-up on aged warranty accounts receivable: short-pays, denials, and partial approvals are appealed with supporting documentation until they are paid.

Aged warranty A/R audit at onboarding
Every short-pay appealed with a documented rebuttal
Denial root-cause reporting back to your advisors
Weekly outstanding, approved, and paid recovery report

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Labor Rate Increase Requests

Manufacturer-specific labor rate increase packages built from your own repair order history, so your warranty rate tracks your retail rate.

Qualifying retail repair orders identified and compiled
Submission package assembled to each manufacturer's format
Follow-up and rebuttal management through approval
Post-approval rate verification on paid claims

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On-Site & Virtual Training

Practical training for service advisors and technicians on writing warranty-ready repair orders that get approved on the first pass.

Concern-cause-correction writing workshops
Photo and defect documentation standards
Parts, freight, and sublet claim handling
Audit readiness and document retention practices

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Not sure where the leak is?

Start with a warranty review. We audit your aged A/R and first-pass approval rate before recommending anything.

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